Frequently Asked Questions

Frequently Asked Questions

Here are answers to some of your most frequent questions. If we haven’t answered your question in the FAQ below, please feel free to email us directly at .

Peptides & SmartPeptidesReturn to top
What are peptides?

Peptides are comprised of two or more amino acids that are linked together in a specific order, creating a chain. Amino acids are the naturally occurring building blocks in the body and are vital to everyday living processes. Peptides act as tiny messengers that stimulate different responses in your skin, helping it to function, look and feel better. Learn more about our peptides.

What is a SmartPeptide™?

Helix Biomedix has created a new generation of bioactive peptides known as SmartPeptide technology. SmartPeptides are ideal for use with specific skin conditions for healthier skin you can see and feel. Learn more about our SmartPeptides.

How do Apothederm™ products differ from other skin care lines?

Apothederm products are created using patented SmartPeptide technology and advanced ingredients proven to help with specific skin conditions. The products are formulated for immediate and long-term benefits. See how our SmartPeptides work.

How to UseReturn to top
Can I use Apothederm products with other skin care products?

Yes, Apothederm products can be used with other skin care products. If you are under the treatment of a physician, we recommend you check with your doctor when introducing new products to your regimen.

Can Apothederm products be used on all skin types?

The Apothederm skin care line has products for every skin type. Please refer to the specific product to determine if it is right for your skin.

How often should I be using Apothederm products?

Most of our products are recommended for use twice daily, but refer to the directions available on the product.

Clinical Studies and Product TestingReturn to top
Are Apothederm products safety tested?

Yes, Apothederm products undergo multiple tests to ensure product quality and safety.

Are Apothederm products clinically proven?

Yes, Apothederm products are clinically proven and result proven through laboratory and clinical studies that ensure efficacy.

Have Apothederm products been tested?

Yes, Apothederm products are safety and dermatologist tested.

Are your products tested on animals?

No, our skin care products are not tested on animals.

Stretch Mark CreamReturn to top
How long will it take before I will see results when using the Apothederm Stretch Mark Cream?

Participants in a clinical study saw results as early as two weeks with continued improvement up to 12 weeks. Read more about our clinical study information.

What kind of results will I see when using the Apothederm Stretch Mark Cream?

Here are some of the results you may experience:

  • Visible results in as little as 2 weeks with continued improvement over time
  • Improves discoloration
  • Evens skin tone
  • Improves skin texture and smoothness
  • Protects the skin to help prevent future stretch marks
  • Reduces the appearance of both red and silver stretch marks
  • Helps support and firm the skin
  • Leaves skin soft and moisturized
  • Effective for old or new stretch marks

Read more about our Stretch Mark Cream

Can I use Apothederm Stretch Mark Cream and other Apothederm products if I am pregnant?

While many of our ingredients are commonly used in skin care products and our peptides are similar to those found naturally in the body, we recommend waiting to use the product until after delivery. We prefer to be duly cautious, as we have not tested this product on pregnant women. When in doubt, check with your physician before using any new products during pregnancy.

IngredientsReturn to top
Do Apothederm products contain fragrance or parabens?

Most of our products are fragrance free and paraben free.  Please refer to product ingredient by page or contact customer service.

Are Apothederm products preservative free?

No, Apothederm products are not preservative free, although they are paraben free. Preservatives maintain the product integrity over time.

Are Apothederm products organic?


Other QuestionsReturn to top
Can you recycle the packaging?

Yes, we are concerned about the environment and select packaging that can be recycled.  To learn more click here.

Can I buy Apothederm in stores?

Please contact Customer Service for a list of stores, e-commerce sites, and medical professionals that sell Apothederm products.